If your purchase hasn't shown up yet and you need help from the Stake.us support team, start by locating your transaction hash - as we will most likely ask for it.
To find it, check your wallet history (the one you used to send the coins). Just go to your transaction history in that app or platform, locate the transaction you made to Stake.us, and you should be able to open it in a crypto explorer to find your transaction hash.
The transaction hash is a combination of numbers and letters, and it looks something like this:
6146ccf6a66d994f7c363db875e31ca35581450a4bf6d3be6cc9ac79233a69d0
Alternatively, it might be in the form of a link from the crypto explorer, like this:
Once you've got that, go ahead and reach out to our Stake.us support team for further assistance.
Wishing you the best of luck with your gameplay! 🤞